FAQs

Product

Are they easy to install?

- Easy for both men and woman.
- Having detailed instruction video.
- Installing time: 30m-2h (depend on the kind of product)

Does it get termites?

- The wood is thoroughly treated before processing.
- A protective spray coating is applied to the finished product.
- It is carefully packaged to prevent moisture and mold, avoiding termite damage.

What is the weight capacity of a shelf/table?

- Large capacity
- For Shelf: about 66 pounds
- For Console Table: 110 - 176 pounds

What is the weight of a packaging?

From 22 - 100 pounds (depend on the kind of product)

Do you offer customization options?

Yes, we provide personalized design services to tailor our products to your unique needs.

How should I care for and maintain my furniture?

We include care instructions with every product. Generally, regular dusting and using gentle, appropriate cleaning products will help maintain your furniture.

Do you offer international shipping?

Yes, we do offer international shipping, though availability depends on your location. Shipping fees and delivery times can vary.

What materials do you use in your furniture?

Our furniture is crafted using diverse high-quality woods, sustainable materials such as solid wood, drift wood.
You can contact our consulting team to get detailed information about the type of wood we use.

Shipping and Delivery

How long will it take to receive my orders?

Delivery times can vary based on your location and product availability. Typically, orders arrive within 7-14 business days after shipment. You'll receive tracking information via email once your order leaves our warehouse, so you can monitor its progress.

How do I track my order?

Once your order leaves our warehouse, you'll receive an email with your tracking details. This lets you follow its journey to your door. Please note that the tracking becomes active once the carrier has your package.

Alternatively, you can visit our website and go to the 'Track your order' section, then fill in the required information such as your order number and email/phone number to track your order.

How much does shipping cost?

Shipping fees depend on your location. The shipping cost will be adjusted based on distance and the weight of the items. Please provide your specific delivery address so we can calculate the most accurate shipping fee.

What payment options do you accept on your website?

- American Express (AMEX)
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Shop Pay
- Mastercard
- Visa

Refund Policy

What is SpryInterior's return policy?

At SpryInterior, most of our orders are custom-made, so we are unable to accept returns. However, we do have refund policies that apply to specific situations.

What is SpryInterior's REFUND policy?

In handcrafted processes, some errors are inevitable. But we pour our heart and soul into every detail of our products. We sincerely hope for your understanding.

We will offer corresponding refund levels based on the issues you experienced, once it has been confirmed that the error is on our part. You are welcome to request assistance by messaging us directly for resolution.

How to install

Tree Bookshelf

Step 1

Assemble the Main Trunk
Match the numbered parts and connect them to form the trunk.

Step 2

Secure with a Hammer
Place a soft cloth over the wood to protect it, gently hammer the parts together.

Step 3

Attach Hinges and Nails
Secure the parts using the included hinges and nails.

Step 4

Until a firm resistanceMatch the numbered shelves to their corresponding joints and assemble.

Step 5

Secure the ShelvesAlign the shelves and attach them with screws using a drill or screwdriver.

Floating shelf

Step 1

Drill a pilot hole into the wall

Step 2

Clean the hole and bump the anchor into the hole

Step 3

Tighten the screw into the anchor

Step 4

Until a firm resistance

Step 5

Enjoy Your Floating Shelf.

Console table

Step 1

Assemble the table leg
Match the numbered parts and connect them to form the legs

Step 2

Align and Rotate
Rotate the joints until the parts fit snugly together

Step 3

Secure with a Hammer
Place a soft cloth over the wood to protect it, gently hammer the parts together.

Step 4

Attach the Tabletop
Place the tabletop onto the assembled legs.

Step 5

Secure with Screws
Use the provided screws to firmly attach the tabletop to the legs.

Bathroom Vanities

Step 1

Assemble the Table Legs
Match the numbered parts and connect them to form the legs.

Step 2

Secure with a Hammer
Place a soft cloth over the wood to protect it, gently hammer the parts together.

Step 3

Attach the Tabletop
Place the tabletop onto the assembled legs.

Step 4

Position and Secure the Vanity
Place the vanity on the table and secure it in place.

Step 5

Install the Plumbing
Connect the plumbing and attach it to your home’s water system.